Privacy Policy

Houturs Tire & Auto Service ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or use our tire and auto services.

1) Information We Collect

• Contact details — name, email, phone
• Service details — vehicle information, service type, appointment preferences
• Technical data — IP address, browser, pages viewed
• Cookies — to remember preferences and analyze traffic

2) How We Use Information

• Process service bookings and communicate with you
• Operate and improve our site and services
• Meet legal and safety obligations
• Client data is used only for scheduling, billing, and service updates
• Send updates or promotions with your consent (you may unsubscribe anytime)

3) Legal Basis

We handle personal information under Canadian law including PIPEDA. Our legal bases include consent, contract performance, legitimate interests, and legal obligations.

4) Retention

• Service bookings and contact records — up to 3 years after last interaction
• Vehicle service records — up to 7 years
• Marketing preferences — until you withdraw consent

5) Your Rights

You may request access, correction or deletion of your personal information, and withdraw consent. You can also object to certain processing where applicable.

6) International Transfers

We store and process data in Canada. If data is transferred abroad, we will apply appropriate safeguards.

7) Governing Law

This policy is governed by the laws of Ontario, Canada.

8) Contact